If you are preparing for Magento 2 Certified Solution Specialist and you don’t know where to start then you’re at the right place to start your next goal 🙂 The course itself recommended by Magento here. I will try to cover all the topics in detail.
First thing first, check the exam guide here.
Managing Your Magento 2 Store
Unit 1: Introduction
- Admin Overview
- Application Architecture
- Create Users and Roles, Role Scopes (Magento Commerce only)
- Set Up for Business
Unit 2: Catalog Management
Unit 3: Products
- Understanding Product Types
- Product Creation Basics
- Product Creation
- Importing and Exporting Products
- Gift Cards in Magento Commerce
Unit 4: Catalog Presentation
- Layered Navigation
- Category Permissions (Magento Commerce only)
- Arranging Products in a Category
- Visual Merchandiser (Magento Commerce only)
- Product Relations
- Rule Based Product Relations (Magento Commerce only)
Unit 5: Customers
- Customer Accounts and Wishlists
- Gift Registries (Magento Commerce only)
- Customer Management
- Customer Attributes (Magento Commerce only)
- Store Communications
Unit 6: Setting Up Business Operations and Fulfilment
- Setting Up Taxes
- Payments and Shipping
- Checkout Experience
- Gift Wrapping & Gift Receipts (Magento Commerce only)
- Fraudulent Payment Protection
- Business Operations Reports
- Fulfillment Process
- Return RMA (Magento Commerce only)
Unit 7: Content and Marketing
- About Content in Magento
- Blocks
- Pages
- Widgets
- About Promotions in Magento
- Catalog Price Rules
- Cart Price Rules
- Dynamic Blocks (Magento Commerce only)
- Customer Segments (Magento Commerce only)
- Page Hierarchy (Magento Commerce only)
- Content Staging and Preview (Magento Commerce only)
- Pagebuilder CMS (Magento Commerce only)
Unit 8: SEO and Customer Engagement
- SEO 1: URL Rewrites
- SEO 2: Metadata and other SEO tools
- Customer Engagement
- Reward Points (Magento Commerce only)
- Reports for Marketing Users
Questions to ask yourself while studying:
- What is the difference between omnichannel and multichannel retailing?
- How can you set up a product catalog for best search results, taking into account issues of duplicate content, meta content, meta title, keyword search terms in product description, attribute weight, and so on?
- What is a “canonical link element”?
- What “social merchandising” techniques and tools are used in ecommerce?
- When is TLS (SSL) required when transacting data online?
- What is PA-DSS? When should PA-DSS be applied?
- What are typical omnichannel challenges?
- What is the process for getting a site certified as PCI-compliant?
- What are best practices for protecting ecommerce user data?
- What are the best usability practices when building an online catalog and checkout system?
- What are the main characteristics of Agile and Waterfall development methodologies?
- What are SMART requirements?
- What are the requirements of the European Union “cookie law”?
- What does the acronym MOSCOW stand for? How is it used?
- What are the unique advantages of Magento 2 architecture when building a site?
- What are the two methods available in the Magento 2 Admin (in the Content section) to change the design of a site?
- How can you change the layout of catalog pages using Magento 2 Admin functionality?
- How is product data constructed in Magento 2 (product attributes, inventory, price, images, etc.)?
- When does product inventory change (decrease) during the ordering process? How can an administrator control the inventory change?
- What is the Returns (RMA) functionality in Magento 2, and what are the RMA types?
- What are the required attributes for creating a CMS page using Magento Admin functionality?
- What is the process for creating a product, and which catalog data is used in this process?
- How is the price defined for a product, and what methods are available for changing product price using Magento 2 Admin functionality?
- What are main differences in Magento indexing between Magento Open Source 2 and Magento Commerce 2?
- What marketing and merchandising features are available only in Magento Commerce?
- What payment methods and payment functionality are available in Magento Commerce but not in Magento Open Source?
- What are the features and functions of Magento Commerce (Cloud)?
- What are the differences between Elasticsearch and Solr?
- What is caching and why is it important?
- When would you recommend sharding a database?
- What is Bluefoot?
- What functions are included in B2B? In Magento Business Intelligence?
- How are cookies used in Magento 2?
- Which customer data is saved in cookies, and how is it used in the storefront using Magento native functionality?
- What is Swagger, and how is it used in Magento?
- How is role scope used? In which section of the Admin are most initial configuration options located?
- How do you set a banner to appear on a specific date?
- How do you preview the result of setting content to appear at a future time?
- What are the different product types in Magento Commerce?
- What are the minimum attributes to create a simple product?
- What is the product attribute set used for in Magento 2? Can you have different product types using the same attribute set?
- What is the process of creating layered navigation (including category creation and attributes, product attribute types, and product–category associations)?
- What are the different ways in which an Admin user can update product inventory?
- How can you display associated products in the cart and on the product page?
- How can you create page redirects for specific search requests?
- Can a customer submit a JPG image with a product review?
- What are the options for displaying a product video?
- How can you create a product discount to have it automatically added in the shopping cart?
- Can guest customers place orders?
- Can customers ship products to multiple addresses using native Magento 2 functionality?
- How can a customer register an account when placing an order?
- Can shopping cart products be shared among different websites?
- What are the different shopping cart promotion types, and how can shoppers apply them as discounts?
- How does the persistent shopping cart option work in Magento 2?
- Does Magento Commerce functionality allow merchants to contact shoppers about their abandoned shopping carts?
- What are the different payment types available in Magento Commerce? Are all the same payment types available in Magento Open Source?
- Does Magento 2 save credit card numbers in the database when the Authorize.Net payment method is used?
- For which product types can the Magento 2 recurring profile be enabled?
- Where can the PayPal Express payment method be used on a Magento 2 site (on which pages)?
- What is the difference between the Authorize Only and Authorize and Capture payment actions?
- Can a storefront customer select a delivery date when placing an order with the Table Rates shipping option?
- What shipping methods are available natively in Magento Commerce?
- What options are available for offering a customer free shipping when placing an order?
- How is the shipping cost calculated for the DHL and Table Rates methods?
- Which product types do not require any shipping cost?
- Can a customer apply a coupon on the order review page?
- Is it possible to change product quantity during checkout, on the order review page?
- What is a gift certificate, and how can it be used?
- When an order is saved in the Magento 2 database, what triggers a confirmation email to a customer who pays using PayPal Express? (Logging in to the PayPal account? Clicking the Checkout button? Clicking the Purchase button?)
- When an Admin user is editing a pending order, which order data can be changed?
- What are the different order statuses available in Magento 2, and how can they be managed by a store owner?
- What are the different methods of creating an order in Magento 2 (such as one-page checkout, multiple addresses checkout, backend create order, Web Services API, etc.)?
- Does Magento 2 native logic allow for partial shipment or partial payment of an order, and if so, what are the conditions for using this functionality?
- When processing an order, at what point does the order become complete?
- What are three major security features in native Magento Commerce, and are the same features available in Magento Open Source?
- What is the data encryption / hashing key management method used in Magento Commerce? Is the same method used in Magento Open Source?
- Where can a merchant find Magento 2 extensions?
- What are the two ways of installing an extension in Magento 2?
- How can a Magento 2 Admin user disable an extension using Admin functionality?
- When is a customization required?
- How can customer groups be used in assigning discounts?
- What are the differences between customer segments and customer groups?
- Using Magento Commerce native functionality, how could you display a personalized banner targeted to customers who match specific conditions?
- How can you display a telephone number in a page footer using Admin functionality?
- Does a layout change of a category page from one column to three columns require a customization?
- Which of the following changes requires a code customization: Displaying a banner in the page content area, changing a footer link, changing a product page layout from one column to two columns
- Does creating a product price attribute require a customization, or can this be achieved using native Magento 2 functionality?
- Could you create a “How did you hear about us?” customer attribute to collect customer data during purchase and export it to a CSV file using native functionality?
- Which Magento 2 feature can be used to display different content depending on customer type/group?
- How can product attributes be used when creating shopping cart discounts?
- How is the use of shopping cart coupon codes tracked with Magento 2 native logic?
- What are the three common methods of creating product price discounts?
- How could you create a product price discount and display a related “on sale” banner on listing pages using Magento Commerce functionality?
- Which customer and product data can be imported and exported using Magento 2 native logic?
- What is the process of creating a product in Magento 2 using product import functionality?
- What product types can be created in Magento Commerce 2.x using product import functionality?
- Can you add an image to a product using Magento 2 product import functionality?
- If several reports are not up-to-date, how can you remedy this?
- In which formats can the Abandoned Carts report data be exported?
- Transactional email templates are comprised of a mixture of which three languages?
- Where do you set an email action against a template?
- What are some of the methods used to gather requirements?
- In a multisite infrastructure, what is the reach of “Global” scope?
- What is required to display prices in several currencies?
- Why would a merchant enable cross-border taxes?
- What is meant by “Master Data Record”?
- How might customer segmentation be used with product discounts?
- What is Personally Identifiable Information?
- How do the European Union (EU) requirements for data protection differ from US requirements?
- What are VAT and digital VAT?
- Does a software company based in the US need to charge EU customers VAT on its downloadable products?
- In UX terms, what is meant by a “Persona”?
- In UX terms, what is meant by a triple A (“AAA”) rating?
- A customer wants to display a CMS block on category pages. What would be the most efficient way to implement that?
- What payment method(s) would you recommend as the easiest technical solution to satisfy PCI requirements?
- A customer wants the ability to preview product information pages in the production environment before making them live. Which Magento Commerce feature would you recommend to satisfy this need?
- A merchant uses a Magento 2 system, along with other online interfaces, as part of a multichannel business, and the merchant uses a business intelligence application to aggregate data from all these systems. Which native features would allow the merchant to integrate
- Magento with this application?
- In what two ways can a Returns process be invoked?
- A merchant wants to integrate Magento 2 with an order management system. What native features would they need to use to achieve this?
- A merchant has left all the image alt tags blank throughout the site. Why is this a bad idea, and what would you recommend?